Gadget insurance for loss or theft | Insurance2go (2024)

Gadgets such as tablets, laptops and iPads see us through our everyday lives. But, these trustworthy essentials aren’t indestructible and they can sometimes be lost or even stolen.

Part of our series of guides here to provide information to help you in deciding whether our insurance is suitable for your needs


Gadgets such as tablets, laptops and iPads see us through our everyday lives. But, these trustworthy essentials aren’t indestructible and they can sometimes be lost or even stolen.

Having gadget insurance offers peace of mind, protecting you and your essentials when you need it most. It also helps speed up the process of fixing or replacing items that have been lost or stolen. However, it’s important you understand the difference between ‘loss’ and ‘theft’ should you ever need to make a claim.To help you differentiate the two, here are their correct definitions:

Loss:This means the gadget has accidentally been left somewhere by you and you can no longer use it.

Theft: This means the gadget has been taken from you without your permission by a third party.

Are gadgets covered for loss or theft?

This is dependent on the provider and policy. Our gadget insurance covers you for the following devices for loss and/or theft:

  • iPads (including the Apple iPad, the Apple iPad Pro and the Apple iPad mini 4)
  • Tablets (including Samsung, Nokia, Acer, Sony, Huawei, Microsoft Surface, Asus and Google)
  • Laptops
  • MacBook Pros
  • MacBook Airs

Are all thefts covered?

If a gadget you own has been stolen, it is important you understand what is, and what isn’t covered by our policy:

Covered

  • If your gadget has been taken from you by another person without your permission
  • If certain accessories have been stolen alongside your gadget (accessories alone would not be covered)

Not covered

  • Theft of your gadget if stolen from a motor vehicle between 10pm and 6am (unless the motor vehicle's windows and doors were closed, locked and all security systems were activated with your gadget out of view in an enclosed storage compartment such as the boot or luggage space)
  • A claim involving theft if you haven’t reported the incident to the appropriate authorities as soon as possible following discovery of the theft.
  • Theft of your gadget from premises including buildings, a vehicle and land (unless the gadget has been taken by forced entry resulting in damage to the building, premises or vehicle to gain entry or exit)
  • Theft of your gadget if left unattended in a public place or a place to which the public has regular access.

For more information on what is, and what isn’t covered, take a look at the full details of your policy, and our terms and conditions.

Gadget insurance for loss or theft | Insurance2go (2024)

FAQs

Does gadget insurance cover losses? ›

Each policy will be different, but most insurers will cover you for: Theft: Gadgets can be expensive and thus very appealing to thieves, getting cover will protect you in case your gadget is stolen. Loss: Misplacing a gadget whilst on the move is commonplace, gadget insurance should protect you if you lose yours.

Is gadget insurance worth it? ›

“First, consider how valuable your gadgets are and whether they are covered by your existing home insurance policy. You wouldn't want to pay for insurance you don't actually need.” “However, the excess on your home policy could be nearly equal to the value of your gadget, making it pointless making a claim,” he added.

How does gadget insurance work? ›

Gadget insurance will only cover the cost of repair or replacement if the safety or performance of your device is impacted – so scratches, dents and other visible defects will not be covered.

Does phone insurance cover lost and stolen? ›

Broadly speaking, phone insurance covers damaged, stolen, or lost phones—but what's covered and what isn't will depend on the type of policy you have.

What insurance covers loss or theft? ›

Home contents insurance covers you against loss, theft or damage to your personal and home possessions. It can also cover you if you take items out of the home, on holiday, for example.

What is the difference between theft and loss? ›

Loss: This means the gadget has accidentally been left somewhere by you and you can no longer use it. Theft: This means the gadget has been taken from you without your permission by a third party.

How soon can you claim on gadget insurance? ›

What is the claims procedure? You notify Claims Administrators as soon as possible but in any event within 48 hours of any incident likely to give rise to a claim under the insurance. You must report the theft or loss of any mobile phone, within 24 hours of discovery to your Network Provider and blacklist your handset.

Does gadget insurance cover cracked screen? ›

Does gadget insurance cover screen damage? If you accidentally drop your phone on a hard surface and the screen does crack, you can rest assured that many gadget insurance packages do cover screen damage, in fact it is one of the most common accidental damages that is claimed for.

What does gadget cover limit mean? ›

You can usually cover one or two gadgets, up to a value set by the insurer. But check policies because there'll be exclusions. There'll be a single item limit too. That means you'll only be covered up to a certain value for each gadget. Generally, the more premium the policy the higher the item limit.

What is excess in gadget insurance? ›

In the event that you make a claim, an excess fee applies which must be paid to us before your claim can be settled. This excess fee varies depending on the type of gadget you have insured with us and the type of claim you need to make. The same excess fee applies for any type of claim.

What does proof of usage show? ›

"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills." It might be worth checking if they will accept your bills as proof for the sim.

Which bank gives gadget insurance? ›

Barclays Tech Insurance

Mobile and gadget insurance administered by Likewize and underwritten by Aviva Insurance Limited ("Aviva"). Terms, conditions and exclusions apply. To apply for a pack, you'll also need to have an eligible current account with us.

What to do if phone is lost or stolen? ›

If I've lost my phone, what should I do?
  1. Lock and Erase the phone. In some cases, it may simply be impossible to recover a stolen phone. ...
  2. Change all stored passwords. ...
  3. Call your service provider. ...
  4. Call the bank. ...
  5. Block stored cards. ...
  6. Alert contacts. ...
  7. Notify insurance providers. ...
  8. File a police report.

What to say when claiming phone insurance? ›

The claims form will require you to provide details of the incident, including the date, time and location. You'll also need to provide a description of the damage or loss and the estimated cost of repair or replacement.

Can you claim stolen phone on insurance? ›

If your phone is insured or covered by your home insurance policy you'll usually be able to claim for a new one. Contact your insurance provider to find out what cover you have and how they can get you a replacement. If your phone was stolen you'll need to give them the crime reference number.

Does phone insurance cover losing it? ›

Mobile phone insurance is a type of insurance that will cover your phone in case it gets accidentally damaged, stolen or lost. Mobile phone insurance is a lifeline for when things go wrong – and given how important smartphones are, it's always worth having protection in place.

What types of losses can be covered by insurance? ›

What Is Covered? Financial loss due to injury, property damage, medical expenses, libel, slander, defense against lawsuits and settlements. Financial loss due to lost, stolen or destroyed products and equipment. Provides a wide range of insurance coverage options to cover financial, product and asset losses.

What does device insurance cover? ›

Depending on your plan, cell phone insurance typically covers damage caused by accidents and theft, up to a selected limit or the replacement cost of your phone.

Does insurance cover losing something? ›

Homeowners insurance typically won't cover personal items that you've lost or misplaced. While stolen belongings are generally covered up to the limits or applicable sub-limits of your personal property coverage, you're responsible for the cost of replacing any lost items.

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