Admiral insurance - non-fault claim (2024)

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StuMcBill Posts: 47 Forumite

3 October 2018 at 8:25AM in Motoring

Hi,

My car was bumped in a car park by someone else, they admitted that it was them, and I have their personal and insurance details.

I contacted them after getting a quote from a body shop, and they decided they wanted to go through their insurance to get it repaired, and asked that I contact my insurance (Admiral) to make them aware.

Admiral were fine with this, however, they gave me 3 options:

Non-Fault Claim - Admiral stated that I could use their non-fault claim service, which means that I wouldn't have to pay an excess and wouldn't affect my no-claims bonus. However, I am concerned that this would increase my premium in future, as I will have to disclose this to potential insurers in the future. This would be dealt with via a 3rd party, but administered by Admiral.
Standard Claim - go down the standard claim route.
3rd Party insurance - claim on the other parties insurance. The only thing about this is that I (or my insurer) would not have any say in where the car goes for repair, or have any control over the process.

I'm really not sure how to proceed from here. I'm leaning towards the Non-fault claim via Admiral, but a bit wary about how this would affect premiums going forward. Also, a bit miffed that the 3rd party may not have to pay anything / be out of pocket for bumping my car?

Any advice would be gratefully received.

Thanks,
Stewart

Penelopa.Pitstop Posts: 1,163 Forumite

3 October 2018 at 8:32AM
See Also
Advice on becoming a Body Shop Consultant Servicing Stop Still at it.Who Does/Does Not Accept Amex?Hit a deer, claim on insurance or just pay?

Whatever option you choose, it will affect your premiums any way, because you will have non-fault claim registered against your name and you will be higher risk to insure in future.
In you choose option 2, you will have to pay excess and will have to wait to get your money back when Admiral gets money back from third party.
Car_54 Posts: 8,551 Forumite

3 October 2018 at 9:07AM
StuMcBill wrote: »
Hi,
3rd Party insurance - claim on the other parties insurance. The only thing about this is that I (or my insurer) would not have any say in where the car goes for repair, or have any control over the process.
If you go down this route, there is no reason for you not to insist upon a repairer of your choice.
neilmcl Posts: 19,460 Forumite

3 October 2018 at 9:17AM

Option 3. It's true that Admiral wouldn't have any control but that doesn't mean you wouldn't. In fact you'll likely have more control over the repair, getting it repaired at a place of your choosing and the likelihood of a like-for-like replacement.
I would always recommend going direct with the TP insurer if you can. The only downside is that you wouldn't have any backup from the insurance ombudsman should things go awry.
StuMcBill Posts: 47 Forumite

3 October 2018 at 10:38AM

See Also
lacquer peeling off car

Ok, sounds like option 3 is the way to go.
In the future, will I have to declare this as a "non-fault" claim to insurers?
Stewart
Car_54 Posts: 8,551 Forumite

3 October 2018 at 11:06AM

StuMcBill wrote: »
Ok, sounds like option 3 is the way to go.
In the future, will I have to declare this as a "non-fault" claim to insurers?
Stewart
Yes. Or, since the software won't allow me to post such a short answer, yes you will.
dacouch Posts: 21,637 Forumite

3 October 2018 at 6:06PM

Option 1 is farmed out to Auxillis (Previous name Albany) search MSE or google to find out about them.
It involves putting you in an expensive "Credit Hire" vehicle
Quentin Posts: 40,405 Forumite

3 October 2018 at 6:09PM

StuMcBill wrote: »
In the future, will I have to declare this as a "non-fault" claim to insurers?
Yes .

This discussion has been closed.

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Admiral insurance - non-fault claim (2024)

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